Last Updated: June 2, 2026
Introduction
LocalPro ("Company") respects your privacy and is committed to protecting the personal information you provide when using our website, contacting our team, requesting services, or otherwise interacting with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue use of our website and services.
Information We Collect
We may collect information directly from you, automatically through your use of our website, or from third-party service providers.
Information You Provide
When requesting service, contacting us, submitting a form, scheduling an appointment, or communicating with our team, we may collect:
- Name
- Email address
- Phone number
- Property address
- Billing information
- Service request details
- Photos or documents voluntarily submitted
- Any information you provide during communications with us
Information Collected Automatically
When visiting our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referral source
- Website interactions
This information helps us improve website performance, user experience, and service offerings.
How We Use Your Information
We use collected information to:
- Schedule and provide services
- Respond to inquiries and requests
- Process estimates and appointments
- Communicate regarding services
- Send service reminders and updates
- Improve our website and customer experience
- Analyze website performance
- Prevent fraud and unauthorized activity
- Comply with legal obligations
We may also use information to inform you about promotions, special offers, or new services that may be relevant to your needs. You may opt out of marketing communications at any time.
Text Messages & SMS Communications
By providing your phone number and submitting a contact form, requesting a quote, scheduling service, or otherwise communicating with us, you consent to receive communications from LocalPro via phone call, email, or SMS text message regarding your request.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out of text communications at any time by replying STOP for SMS communications or by contacting us directly.
Consent to receive text messages is not a condition of purchasing services.
Phone Calls & Call Recording
To improve customer service, quality assurance, training, scheduling accuracy, and dispute resolution, phone calls may be monitored or recorded where permitted by law.
By contacting LocalPro, you acknowledge and consent to such recording and monitoring practices where legally permitted.
Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Tracking pixels
- Advertising technologies
- Session tracking tools
These technologies help us:
- Understand website usage
- Improve performance
- Measure advertising effectiveness
- Personalize user experiences
- Provide relevant content and advertisements
Users may disable cookies through their browser settings, though some website functionality may be affected.
Third-Party Services
We may use trusted third-party providers to assist with:
- Website hosting
- Customer relationship management (CRM)
- Appointment scheduling
- Email communications
- Payment processing
- Analytics
- Advertising and marketing
These providers may access information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards.
Information Sharing
We do not sell your personal information.
We may share information:
- With service providers assisting our operations
- To fulfill requested services
- To comply with legal obligations
- To protect our rights and property
- During business transfers, mergers, acquisitions, or asset sales
Any information shared is limited to what is reasonably necessary to perform the intended purpose.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Retention of Information
We retain information only for as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the information and applicable legal requirements.
Children's Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.
Your Privacy Rights
Depending on your state of residence, you may have rights regarding your personal information, including:
- Access to personal information we hold
- Correction of inaccurate information
- Deletion of personal information
- Restriction of certain processing activities
- Opting out of marketing communications
Residents of states with applicable privacy laws, including California, may have additional rights regarding their personal information. Requests may be submitted using the contact information below.
External Links
Our website may contain links to third-party websites.
LocalPro is not responsible for the privacy practices or content of external websites. Users should review the privacy policies of any third-party sites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or would like to exercise your privacy rights, please contact us.
LocalPro
Website: https://local.pro
Email: [email protected]
Phone: (833) 247-POOP
